Privacy Policy
At Charis Windows, we take your privacy seriously and are committed to protecting your personal data in accordance with the UK GDPR and the Data Protection Act 2018. This policy outlines how we collect, use, and safeguard your information when you interact with us online or through our services.
What We Collect
We may collect your name, contact details, address, and any information you provide when enquiring about our services. We may also collect technical data such as your IP address and browsing behaviour via cookies for website performance insights.
How We Use Your Information
We use your data to:
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Respond to enquiries and provide quotes
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Schedule and manage installations
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Improve our service delivery and customer experience
We do not share your data for marketing purposes without your consent, and we never sell your information.
Who We Share It With
Your information may be shared with trusted partners or contractors only when necessary to complete your service. All third parties are required to handle your data with care and in line with data protection laws.
Your Rights
You have the right to access, correct, or delete your data, and to object to how it’s used. To exercise your rights, contact us directly through the details on our website.
Contact Us
If you have any questions about how we handle your data, feel free to get in touch. We’re here to be transparent and helpful every step of the way.